Funeral Director Apprentice - Front Office & Admin

Vertin; Sheboygan (WI); On-site; USD 21,000 - 30,000; Part time

Job summary

Vertin is seeking a part-time Funeral Office Assistant to support day-to-day front desk operations and administrative tasks for the funeral home. The role offers an opportunity to pursue Funeral Director Apprentice certification, enhancing in-depth funeral home support.

Responsibilities include reception, inquiries handling, mail processing, obituary and certificate administration, event support, and basic billing assistance.

Qualifications

• Possess a high level of compassion, integrity, and confidentiality for the families served.
• Excellent customer service skills.
• Strong written and verbal communication skills.
• Organizational skills with attention to detail.
• Ability to lift/move 100+ lbs.
• Age 18 or older.

Responsibilities

• Manage the reception area and respond to families, funeral home staff, and public inquiries by phone, email, and in-person.
• Greet families and guests, handling inquiries and directing them according to their specific needs.
• Assist with maintaining daily incoming and outgoing mail, postal deliveries, and package pickup.
• Support the funeral home staff administration tasks pertaining to arrangements, obituaries, death certificates, etc.
• Assist in the creation of memorial bookmarks, folders, videos, social media posts, and the funeral home website as needed.
• May assist with billing processes that include accounts receivable and accounts payable.
• Support administration tasks and facility set-up for memorial, community, and special events.
• Maintain and purchase office supply and product inventories.
• Maintenance of office areas, public rooms, equipment, and provide occasional assistance with vehicles.
• Housekeeping duties to ensure the funeral home displays a clean, organized, and professional environment.
• If you receive your Funeral Director Apprentice 16 hour certification, you will help with transfers.
• Perform other duties as assigned.

Skills

Compassion

Customer service

Communication

Organization

Physical strength

Job description

Vertin is seeking a part-time Funeral Office Assistant to support day-to-day front desk operations and administrative tasks for the funeral home. The role offers an opportunity to pursue Funeral Director Apprentice certification, enhancing in-depth funeral home support.

Responsibilities include reception, inquiries handling, mail processing, obituary and certificate administration, event support, and basic billing assistance.