Funeral Director Intern

Vertin; Oostburg (WI); On-site; USD 14,000 - 18,000; Part time

Benefits offered by this job

Part-time schedule (20-25 hrs/wk)

Certification opportunity

Job summary

Vertin Funeral Home in Oostburg, WI seeks a compassionate Front Office and Administrative Support role, part-time, to assist day-to-day operations and guest services.

This position supports arrangements, obituaries, death certificates, and event prep; you may pursue Funeral Director Apprentice certification to deepen support.

Qualifications

• Demonstrates compassion, integrity, and confidentiality when serving families.
• Strong customer service skills and clear written/verbal communication are required.
• Excellent organization and attention to detail are essential.

Responsibilities

• Manage the reception area and respond to families, staff, and public inquiries by phone, email, and in person.
• Greet families, direct inquiries, and support with memorial arrangements and records.
• Assist with daily mail, deliveries, and package pickup.
• Support administration tasks for obituaries, death certificates, and related documents.
• Assist in creating memorial bookmarks, folders, videos, and social media posts for the funeral home.
• May assist with billing processes including accounts receivable/payable.
• Support setup for memorials, community and special events; maintain office supplies.
• Maintain office areas, rooms, equipment, and assist with vehicle support as needed.
• Perform housekeeping to keep a clean, organized, and professional environment.
• If Funeral Director Apprentice 16-hour certification is earned, assist with transfers.
• Perform other duties as assigned.

Skills

Compassion

Integrity

Confidentiality

Customer service

Communication

Organization

Lifting 100+ lbs

Job description

This position reports directly to the General Manager and is responsible for the day-to-day front office and administrative support of the funeral home operations and facilities. We are looking for an individual who is interested in obtaining their Funeral Director Apprentice certification! This allows for more in depth funeral home support.

• Manage the reception area and respond to families, funeral home staff, and public inquiries by phone, email, and in-person
• Greet families and guests, handling inquiries and directing them according to their specific needs
• Will assist with maintaining daily incoming and outgoing mail, postal deliveries, and package pickup
• Support the funeral home staff administration tasks pertaining to arrangements, obituaries, death certificates, etc
• Assist in the creation of memorial bookmarks, folders, videos, social media posts, and the funeral home website as needed
• May assist with billing processes that include accounts receivable and accounts payable
• Support administration tasks and facility set-up for memorial, community, and special events
• Maintain and purchase office supply and product inventories
• Maintenance of office areas, public rooms, equipment, and provide occasional assistance with vehicles
• Housekeeping duties to ensure the funeral home displays a clean, organized, and professional environment
• If you receive your Funeral Director Apprentice 16 hour certification, you will help with transfers
• Perform other duties as assigned

Requirements

• Possess a high level of compassion, integrity, and confidentiality for the families served
• Excellent customer service skills
• Strong written and verbal communication skills
• Organizational skills with attention to detail
• Ability to lift/move 100+ lbs
• Age 18 or older

Benefits

This part-time role must be able to work 20-25 hours/week.