Funeral Director Intern

Vertin; Sheboygan (WI); On-site; USD 21,000 - 30,000; Part time

Job summary

Vertin is seeking a part-time Funeral Office Assistant to support day-to-day front desk operations and administrative tasks for the funeral home. The role offers an opportunity to pursue Funeral Director Apprentice certification, enhancing in-depth funeral home support.

Responsibilities include reception, inquiries handling, mail processing, obituary and certificate administration, event support, and basic billing assistance.

Qualifications

• Possess a high level of compassion, integrity, and confidentiality for the families served.
• Excellent customer service skills.
• Strong written and verbal communication skills.
• Organizational skills with attention to detail.
• Ability to lift/move 100+ lbs.
• Age 18 or older.

Responsibilities

• Manage the reception area and respond to families, funeral home staff, and public inquiries by phone, email, and in-person.
• Greet families and guests, handling inquiries and directing them according to their specific needs.
• Assist with maintaining daily incoming and outgoing mail, postal deliveries, and package pickup.
• Support the funeral home staff administration tasks pertaining to arrangements, obituaries, death certificates, etc.
• Assist in the creation of memorial bookmarks, folders, videos, social media posts, and the funeral home website as needed.
• May assist with billing processes that include accounts receivable and accounts payable.
• Support administration tasks and facility set-up for memorial, community, and special events.
• Maintain and purchase office supply and product inventories.
• Maintenance of office areas, public rooms, equipment, and provide occasional assistance with vehicles.
• Housekeeping duties to ensure the funeral home displays a clean, organized, and professional environment.
• If you receive your Funeral Director Apprentice 16 hour certification, you will help with transfers.
• Perform other duties as assigned.

Skills

Compassion

Customer service

Communication

Organization

Physical strength

Job description

This position reports directly to the General Manager and is responsible for the day-to-day front office and administrative support of the funeral home operations and facilities. We are looking for an individual who is interested in obtaining their Funeral Director Apprentice certification! This allows for more in depth funeral home support.

• Manage the reception area and respond to families, funeral home staff, and public inquiries by phone, email, and in-person.
• Greet families and guests, handling inquiries and directing them according to their specific needs.
• Will assist with maintaining daily incoming and outgoing mail, postal deliveries, and package pickup.
• Support the funeral home staff administration tasks pertaining to arrangements, obituaries, death certificates, etc.
• Assist in the creation of memorial bookmarks, folders, videos, social media posts, and the funeral home website as needed.
• May assist with billing processes that include accounts receivable and accounts payable.
• Support administration tasks and facility set-up for memorial, community, and special events.
• Maintain and purchase office supply and product inventories.
• Maintenance of office areas, public rooms, equipment, and provide occasional assistance with vehicles.
• Housekeeping duties to ensure the funeral home displays a clean, organized, and professional environment.
• If you receive your Funeral Director Apprentice 16 hour certification, you will help with transfers.
• Perform other duties as assigned.

Requirements

• Possess a high level of compassion, integrity, and confidentiality for the families served
• Excellent customer service skills
• Strong written and verbal communication skills
• Organizational skills with attention to detail
• Ability to lift/move 100+ lbs
• Age 18 or older

Benefits

This part-time role must be able to work 20-25 hours/week.