Fundraising Salesforce Administrator

University of Utah; Salt Lake City (UT); Sur place; USD 80 000 - 83 000; Plein temps

Résumé du poste

University of Utah is seeking a Salesforce Administrator in Campus that will steward the donor CRM environment, ensuring secure operations for donor data and gift processing. You will configure fundraising tools, translate requirements to technical designs, and manage integrations with GiveCampus, Conga, DocuSign, and more.

The role involves supporting end users, training staff, and maintaining documentation, with a focus on security and reliability across Advancement and campus partners.

Qualifications

• EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).
• Systems Administrator, III: Requires a bachelor’s (or equivalency) + 6 years or a master’s (or equivalency) + 4 years of directly related work experience.

Responsabilités

• Platform security and data stewardship: safeguard donor and constituent data through security-conscious user and access management (roles, profiles, permissions, public groups, sharing rules, and OWD settings).
• Ensure continuity of donor records and gift data through backup monitoring and recovery readiness.
• Fundraising platform configuration and enhancement: configure and enhance tools gift officers rely on daily (Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, reports and dashboards).
• Translate fundraising business requirements into effective technical designs; partner with Business Analysts, Data Analysts, and developers on enhancements.
• Manage sandbox environments and drive testing/validation of configuration and code changes.
• Administer releases using change sets or app-based DevOps tools (Copado, Gearset, or similar).
• Monitor and maintain the order-of-execution integrity of automated processes during record creation/updates.
• Integrated fundraising systems: implement and maintain integrated applications supporting fundraising operations (GiveCampus, Conga, DocuSign, FormAssembly, Salesforce Maps, Jitterbit, and custom REST API integrations).
• User support, training, and documentation: resolve escalated support issues for end users; guide user training and document platform enhancements; maintain clear, current technical and process documentation.

Connaissances

Salesforce administration

Security model understanding

Data stewardship

Technical troubleshooting

Training and documentation

Formation

Bachelor's degree or equivalent

Equivalency for work experience

Outils

Salesforce

Copado

Gearset

Jitterbit

DocuSign

Form Assembly

Description du poste

University of Utah is seeking a Salesforce Administrator in Campus that will steward the donor CRM environment, ensuring secure operations for donor data and gift processing. You will configure fundraising tools, translate requirements to technical designs, and manage integrations with GiveCampus, Conga, DocuSign, and more.

The role involves supporting end users, training staff, and maintaining documentation, with a focus on security and reliability across Advancement and campus partners.