Salesforce & Applications Administrator — Data-Driven Impact

The University of Toledo Alumni and Foundation; Toledo (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

The University of Toledo Alumni and Foundation is seeking a Salesforce & Applications Administrator to own the Foundation’s Salesforce platform and support other enterprise apps. The role emphasizes secure configuration, data integrity, access control, release management, integration monitoring, documentation, and continuous improvement.

Working with Advancement, Finance, Gift Processing, Fund Stewardship, Alumni Relations and other operating teams, the Administrator translates business

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience.
• Minimum of 2–4 years administering Salesforce or a comparable enterprise CRM platform.
• Experience with Salesforce configuration: objects, fields, security, reports, dashboards, validation rules, and Flow.
• Experience managing user access, application security, testing, releases, data quality, and system documentation.
• Knowledge of integrations, APIs, middleware, and data exchanges.

Responsibilities

• Serve as primary administrator and application owner for Salesforce and related enterprise apps.
• Configure and maintain Salesforce objects, fields, page layouts, validation, reports, dashboards, and Flow automations.
• Administer production and sandbox environments; coordinate testing and deployment of changes.
• Monitor platform performance, data quality, licenses, and system health; escalate issues to vendors as needed.
• Develop reports and dashboards to support fundraising, stewardship, and management decisions.
• Support administration and optimization of NetSuite and other enterprise applications.
• Coordinate upgrades, patches, data migrations, testing, and production deployments with stakeholders and vendors.
• Maintain data definitions, mappings, and data quality processes.
• Provide user support, training, and documentation; manage access controls and security reviews.

Skills

Salesforce Administration

CRM administration

Data governance

Security controls

User access management

Integration monitoring

Education

Bachelor’s degree in Information Technology, Information Systems, Business, or related field

Tools

Salesforce

NetSuite

SOQL

Data Loader

Job description

The University of Toledo Alumni and Foundation is seeking a Salesforce & Applications Administrator to own the Foundation’s Salesforce platform and support other enterprise apps. The role emphasizes secure configuration, data integrity, access control, release management, integration monitoring, documentation, and continuous improvement.

Working with Advancement, Finance, Gift Processing, Fund Stewardship, Alumni Relations and other operating teams, the Administrator translates business