Senior Salesforce Administrator - Higher Ed CRM & Security

University of North Carolina at Greensboro; Greensboro (NC); On-site; USD 95,000 - 125,000; Full time

Job summary

University of North Carolina at Greensboro seeks a Salesforce Application Administrator to manage the institution's Salesforce-centric CRM within University Advancement. You will own configuration, security, and data governance, collaborating with fundraising stakeholders to deliver scalable, compliant solutions.

The role requires extensive Salesforce expertise, experience with integrations and vendor coordination, and a commitment to data quality and audit readiness in a higher education

Qualifications

• 5+ years of experience as Salesforce Administrator, preferred in higher education or nonprofit environments.
• Experience managing vendor relationships, audits, and institution-wide system changes.
• Experience using CRM platforms in partnership with business owners; knowledge of data governance and security.

Responsibilities

• Acts as the system owner for University Advancement’s Salesforce org and administers core objects, layouts, validation rules, and integrations.
• Owns Salesforce configuration, security roles, data governance, and automation design.
• Leads upgrades, releases, and vendor support for Ascend or similar CRM platforms.
• Partners with stakeholders to streamline fundraising workflows and improve data quality and user experience.
• Manages integrations with identity management/SSO, ERP/SIS, data warehouse, and 3rd-party apps; ensures downstream stability.

Skills

Salesforce Administration

CRM governance

Vendor management

Education

Masters

Bachelor's degree

Tools

Power BI

Agile Accelerator

Job description

University of North Carolina at Greensboro seeks a Salesforce Application Administrator to manage the institution's Salesforce-centric CRM within University Advancement. You will own configuration, security, and data governance, collaborating with fundraising stakeholders to deliver scalable, compliant solutions.

The role requires extensive Salesforce expertise, experience with integrations and vendor coordination, and a commitment to data quality and audit readiness in a higher education