Salesforce & Applications Administrator — Drive Data-Driven Decisions

Toledo Community Foundation

Toledo, Northern (OH, KY)

Hybrid

USD 65,000 - 90,000

Full time

12 hours ago

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Job summary

The University of Toledo Foundation is seeking a Salesforce & Applications Administrator to own the Salesforce platform and support other enterprise applications. You will manage security, data quality, releases, and integrations, collaborating with Advancement, Finance, Gift Processing, and other teams to translate business needs into scalable technology solutions.

You will oversee system configuration, reporting, and dashboards to support fundraising, financial stewardship, and organizational

Qualifications

Bachelor’s degree in Information Technology, Information Systems, Business, or a related field or equivalent experience.
Minimum 2–4 years of experience administering Salesforce or a comparable enterprise CRM.
Demonstrated experience with Salesforce configuration including objects, fields, security, reports, dashboards, validation rules, permission sets, and Flow.
Experience managing user access, application security, testing, releases, data quality, and system documentation.
Working knowledge of integrations, APIs, middleware, scheduled data exchanges, or related integration concepts.
Strong analytical, troubleshooting, organizational, project-management, and communication skills.
Ability to manage multiple priorities, work independently, and collaborate with both technical and non-technical stakeholders.

Responsibilities

Serve as the primary Salesforce administrator and application owner, including users, roles, profiles, licenses, sharing rules, and security controls.
Configure and maintain Salesforce objects, fields, page layouts, reports, dashboards, and Flow automations.
Manage production and sandbox environments and coordinate testing and deployment of changes.
Monitor platform performance, storage, licenses, data quality, and system health; resolve issues or escalate.
Evaluate Salesforce releases and updates; perform regression testing and notify users of changes.
Develop reports and dashboards to support fundraising, engagement, stewardship, and operations.
Support administration of NetSuite and related ERP/financial systems.
Coordinate upgrades, data migrations, testing, and deployments with stakeholders and vendors.
Maintain data governance, data mappings, and documentation; ensure data quality and security compliance.