Funding Solutions Specialist for Assistive Tech (Interim)

Tobii Dynavox; Alton (IL); On-site; USD 25,000 - 33,000; Full time

Job summary

Tobii Dynavox seeks an Interim Funding Consultant to coordinate intake, submission, and follow-up of product, repair, and equipment rental orders. You will collaborate with SLPs, government agencies, and education institutions to ensure orders meet third-party payer criteria.

The role requires strong communication, attention to funding policies, and the ability to navigate complex payer processes. Central/Mountain time zone candidates preferred; occasional travel to Pittsburgh may be required.

Qualifications

• Oral and written communication skills are required.
• Interpersonal, collaboration, and teaming skills are essential.
• Customer service orientation is needed.
• Able to multitask in a fast-paced environment.
• Background in health insurance is preferred.

Responsibilities

• Maintain communication with SLPs on funding cases and instruct SLPs on document preparation and funding policies and regulations
• Work with insurance providers, government agencies, and educational institutions to place new product, repair or rental orders
• Track funding authorization cases ensuring requests are resolved to completion in a timely manner
• Utilize on-line resources and maintain frequent communication with funding agencies to verify eligibility
• Review prior authorization documents against third party payer criteria
• Research previous orders and payment history/DSOs for any repair or new order requests
• Enter and complete orders in the order management system database
• Serve as a client advocate by communicating with clients and family members on funding requests and co-payment requirements, representing client's case with third party insurance providers and troubleshooting any problems to resolution
• Resolve third party denials and provide consultation to finalize difficult funding cases
• Alert supervisor of potential third-party payer challenges
• Perform various other duties as assigned

Skills

Oral and written communication skills

Interpersonal collaboration

Customer service orientation

Multitasking in fast-paced environment

MS Office (Word & Outlook)

Education

Bachelor Degree or 2-4 years related experience

Tools

MS Office Word

MS Outlook

Job description

Tobii Dynavox seeks an Interim Funding Consultant to coordinate intake, submission, and follow-up of product, repair, and equipment rental orders. You will collaborate with SLPs, government agencies, and education institutions to ensure orders meet third-party payer criteria.

The role requires strong communication, attention to funding policies, and the ability to navigate complex payer processes. Central/Mountain time zone candidates preferred; occasional travel to Pittsburgh may be required.