Funding Advocate for Assistive Tech Solutions

Tobii Dynavox; Clifton (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Tobii Dynavox is seeking a Funding Consultant to coordinate intake, submission, and follow-up of funding orders for products, repairs, and rentals. You will liaise with SLPs, insurers, and educational institutions to ensure timely approvals and correct documentation.

The role requires a Bachelor's degree or 2–4 years related experience, and comfort with health insurance processes. Central/Mountain time zones are preferred for consideration.

Qualifications

• Bachelor Degree, or 2 – 4 years related experience.
• Background in the health insurance field preferred.
• Oral and written communication skills.
• Interpersonal, collaboration, and teamwork skills.
• Customer service orientation.
• Internet navigation skills.
• MS Office Word and Outlook.

Responsibilities

• Maintain communication with SLPs on funding cases and instruct SLPs on document preparation and funding policies and regulations.
• Work with insurance providers, government agencies, and educational institutions to place new product, repair or rental orders.
• Track funding authorization cases ensuring requests are resolved to completion in a timely manner.
• Utilize on-line resources and maintain frequent communication with funding agencies to verify eligibility.
• Review prior authorization documents against third party payer criteria.
• Research previous orders and payment history/DSOs for any repair or new order requests.
• Enter and complete orders in the order management system database.
• Serve as a client advocate by communicating with clients and family members on funding requests and co-payment requirements, representing client’s case with third party insurance providers and troubleshooting any problems to resolution.
• Resolve third party denials and provide consultation to finalize difficult funding cases.
• Alert supervisor of potential third-party payer challenges.
• Perform various other duties as assigned.

Skills

Oral and written communication

Interpersonal skills

Customer service orientation

Multitasking

Education

Bachelor's degree or 2–4 years related experience

Tools

MS Office Word

MS Outlook

Job description

Tobii Dynavox is seeking a Funding Consultant to coordinate intake, submission, and follow-up of funding orders for products, repairs, and rentals. You will liaise with SLPs, insurers, and educational institutions to ensure timely approvals and correct documentation.

The role requires a Bachelor's degree or 2–4 years related experience, and comfort with health insurance processes. Central/Mountain time zones are preferred for consideration.