Funding Advocate for Assistive Tech Solutions

Tobii Dynavox; Little Rock (AR); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Tobii Dynavox is seeking an Interim Funding Consultant in the United States to coordinate intake, submission and follow-up of funding orders for products, repairs, and rentals. You will work with SLPs, insurers, government agencies and educational institutions to ensure eligibility and timely processing.

Responsibilities include communicating with clients and providers, reviewing documents, and resolving third-party denials while maintaining compliance with payer criteria.

Qualifications

• Oral and written communication skills.
• Interpersonal, collaboration, and teaming skills.
• Customer service orientation.
• Able to multitask in a fast-paced environment.

Responsibilities

• Maintain communication with SLPs on funding cases and instruct SLPs on document preparation and funding policies and regulations.
• Work with insurance providers, government agencies, and educational institutions to place new product, repair or rental orders.
• Track funding authorization cases ensuring requests are resolved to completion in a timely manner.
• Utilize online resources and maintain frequent communication with funding agencies to verify eligibility.
• Review prior authorization documents against third party payer criteria.
• Research previous orders and payment history/DSOs for any repair or new order requests.
• Enter and complete orders in the order management system database
• Serve as a client advocate by communicating with clients and family members on funding requests and co-payment requirements, representing client's case with third party insurance providers and troubleshooting any problems to resolution.
• Resolve third party denials and provide consultation to finalize difficult funding cases
• Alert supervisor of potential third-party payer challenges
• Perform various other duties as assigned

Skills

Communication skills

Interpersonal collaboration

Customer service

Multitasking

Education

Bachelor's degree

2-4 years related experience

Tools

MS Office Word

Outlook

Internet navigation

Job description

Tobii Dynavox is seeking an Interim Funding Consultant in the United States to coordinate intake, submission and follow-up of funding orders for products, repairs, and rentals. You will work with SLPs, insurers, government agencies and educational institutions to ensure eligibility and timely processing.

Responsibilities include communicating with clients and providers, reviewing documents, and resolving third-party denials while maintaining compliance with payer criteria.