Fully Remote Entry Level Customer Service

AO Globe Life; Houston (TX); Remote; USD 36,000 - 64,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Pre-qualified client requests

Performance-based weekly compensation

Performance incentives

Equity opportunities

Licensing support

Leadership development

Mission-focused culture

Job summary

AO Globe Life is hiring qualified, mission-driven professionals to support veterans and their families through structured virtual consultations. This fully remote opportunity is designed for individuals who want to build meaningful careers while making a real impact—without the pressure of cold outreach or traditional sales tactics.

Ideal candidates bring strong virtual communication skills, a client-service mindset, and comfort with CRM tools.

Qualifications

• Experience in client service or advisory roles is beneficial.
• Strong virtual communication and rapport-building skills are required.
• Organized, detail-oriented and self-motivated professionals thrive in a remote setting.

Responsibilities

• Conduct virtual consultations with veterans and families to assess benefit needs.
• Present supplemental life, accident, and health coverage options clearly.
• Maintain organized, compliant digital documentation.
• Assist clients with policy updates, claims guidance, and post-enrollment support.
• Participate in mentorship programs, team training, and leadership development.

Skills

Client service experience

Virtual communication

Rapport-building

Organized

CRM tools

Tools

Zoom

CRM software

Job description

AO Globe Life is hiring qualified, mission-driven professionals to support veterans and their families through structured virtual consultations. This fully remote opportunity is designed for individuals who want to build meaningful careers while making a real impact—without the pressure of cold outreach or traditional sales tactics.

Whether you are a veteran, military spouse, or someone passionate about supporting those who have served, our organization provides the training, mentorship, and systems needed to succeed in a flexible, growth-focused environment.

Key Responsibilities

• Conduct virtual consultations with veterans and their families to understand their benefit needs

• Present supplemental life, accident, and health coverage options clearly and professionally

• Maintain organized and compliant digital documentation

• Assist clients with policy updates, claims guidance, and post-enrollment support

• Participate in mentorship programs, team training, and leadership development workshops

What We Offer

Fully Remote Work Environment
Work from anywhere within the United States.

Flexible Scheduling
Set a schedule that supports productivity and work–life balance.

Pre-Qualified Client Requests
All client consultations are scheduled in advance—no cold outreach required.

Performance-Based Weekly Compensation
Opportunities for long-term income through vested renewals.

Performance Incentives
Monthly and quarterly bonus programs.

Equity Opportunities
Available to qualifying team members.

Licensing Support
Training and support for candidates pursuing required licensing.

Leadership Development
Fast-track promotion opportunities and structured mentorship.

Mission-Focused Team Culture
A supportive environment built on service, accountability, and professional growth.

Ideal Candidates

• Experience in client service, consulting, or benefits advising (helpful but not required)

• Strong virtual communication and rapport-building skills

• Organized, detail-oriented, and self-motivated professionals

• Comfortable using digital platforms such as Zoom and CRM tools

• Individuals passionate about supporting the veteran community

Requirements

• Must be authorized to work in the United States

• Reliable internet connection

• Windows-based laptop or desktop computer with webcam capability

About AO Globe Life

For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran-focused organizations to provide personalized supplemental benefits to working‑class families across the United States. Our commitment to ethical service and remote‑first career opportunities has made us a trusted name in the industry.