REMOTE Client Support Associate

AO Globe Life; Costa Mesa (CA); Remote; USD 52,000 - 78,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Bonuses

Equity opportunities

Training & licensing

Career advancement

Mentorship culture

Job summary

AO Globe Life is expanding its remote team to help veterans and their families understand and access important supplemental benefit programs from home. The role offers flexibility, training, and long-term growth while supporting the veteran community.

Full training, mentorship, and pre-qualified client consultations are provided so you can guide families through important decisions with confidence and professionalism.

Qualifications

• Strong communicators who can conduct virtual meetings with clients.
• Organized professionals who work well independently in a remote setting.
• Comfortable guiding families through decisions during enrollment processes.

Responsibilities

• Conduct scheduled virtual consultations with veterans and their families via Zoom.
• Explain available supplemental benefit options clearly and respectfully.
• Guide clients through enrollment and provide follow-up support.
• Maintain organized digital records using secure cloud-based tools.
• Participate in weekly training sessions and professional development calls.

Skills

Strong communication

Virtual consultations

Organized

Independent work

Remote collaboration

Tools

Zoom

Job description

Help veterans and their families understand and access important supplemental benefit programs from the comfort of your home. AO Globe Life is expanding its remote team and seeking service-minded professionals who want meaningful work, flexibility, and long-term career growth while supporting the veteran community.

Full training, mentorship, and pre-qualified client consultations are provided so you can focus on guiding families through important decisions with confidence and professionalism.

What You’ll Gain

• 100% remote work environment from anywhere in the United States
• Flexible scheduling designed to support work-life balance
• Pre-qualified client consultations provided — no cold outreach required
• Comprehensive training and licensing support
• Monthly and quarterly performance bonuses
• Equity opportunities for qualifying team members
• Long-term income potential through vested renewals
• Clear pathways to leadership and professional advancement
• Supportive team culture focused on mentorship and collaboration

What You’ll Do

• Conduct scheduled virtual consultations with veterans and their families through Zoom
• Explain available supplemental benefit options clearly and respectfully
• Guide clients through the enrollment process and provide follow-up support
• Maintain organized digital records using secure cloud-based tools
• Participate in weekly training sessions and professional development calls

Who Thrives in This Role

Strong communicators who are comfortable conducting virtual meetings

Organized professionals who work well independently

Mission-driven individuals who enjoy helping others

Candidates who are coachable and motivated to grow professionally

Veterans, military spouses, and those passionate about serving the military community are encouraged to apply

Requirements

• Authorized to work in the United States
• Windows-based laptop or desktop computer with webcam
• Reliable internet connection

About AO Globe Life

For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran-focused organizations to provide supplemental benefits that help protect working families across the United States.

Through a remote-first workforce and a commitment to service and integrity, AO Globe Life continues to create meaningful career opportunities for professionals who want to make a lasting impact.