Full-Time Veterinary Client Services Specialist

Belvoir Pet Hospital; Cleveland (OH); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

Disability insurance

Employee Assistance Program

401k with company match

Paid time off

Job summary

Belvoir Pet Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital. You will manage appointments, daily patient flow, multi-line phones, and in-person interactions, process transactions, and support clients with essential information about our services.

Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Qualifications

• 1+ years of experience in a customer service or front-desk role.
• Previous veterinary receptionist experience required.
• Ability to manage a multi-phone line system and assist in-person clients.
• Strong communication skills and compassionate, professional client service.

Responsibilities

• Manage appointments and daily patient flow.
• Handle multi-line phones and in-person interactions.
• Process transactions and maintain financial records.
• Provide clients with information about services and care.
• Collaborate with team to ensure smooth hospital operations.

Skills

Customer service

Reception duties

Communication

Scheduling appointments

Cash handling

Team collaboration

Tools

Avimark

Job description

Belvoir Pet Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital. You will manage appointments, daily patient flow, multi-line phones, and in-person interactions, process transactions, and support clients with essential information about our services.

Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.