Veterinary Receptionist & Client Experience Specialist

Western-Veterinary-Partners-1; Bellevue (WA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with company match

Paid time off

Job summary

Bellevue Animal Hospital in Bellevue, WA is seeking a friendly Veterinary Receptionist/Client Service Representative to be the welcoming face of the hospital. You will manage appointments, greet clients, handle multi-line phones, and process transactions while ensuring compassionate, professional service.

This full-time role requires 2+ years in customer service or front-desk roles and experience in veterinary or healthcare settings is preferred.

Qualifications

• 2+ years in customer service, reception, or client-facing roles.
• Experience in veterinary reception or healthcare front-desk is preferred.
• Proficient in handling multi-line phone systems and in-person interactions.
• Strong verbal and written communication and organizational skills.
• Experience scheduling appointments and coordinating calendars.
• Ability to process payments and maintain financial records.

Responsibilities

• Greet clients and patients and serve as the welcoming face of the hospital.
• Manage appointments and daily patient flow to support efficient operations.
• Answer multi-line phone system and assist clients in person.
• Process transactions accurately and maintain financial records.
• Provide compassionate, professional information about services and treatments.

Skills

Customer service

Reception

Front desk

Communication

Organization

Scheduling

Cash handling

Team player

Tools

Phone system

Job description

Bellevue Animal Hospital in Bellevue, WA is seeking a friendly Veterinary Receptionist/Client Service Representative to be the welcoming face of the hospital. You will manage appointments, greet clients, handle multi-line phones, and process transactions while ensuring compassionate, professional service.

This full-time role requires 2+ years in customer service or front-desk roles and experience in veterinary or healthcare settings is preferred.