Full-Time Team Leader — Lead Shifts, Elevate Service

Jenis Splendid Ice Creams LLC.

Columbus (OH)

On-site

USD 30,000 - 33,000

Full time

3 days ago

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Benefits offered by this job

Competitive hourly rate + tips

Full-time hours

Paid time off and holidays

4% match on 401k contributions after 3

A one-month paid sabbatical after 3 3

Annual paid day to volunteer for a non

50% discount at Jeni’s Scoop Shops and

Career development toward Shopkeeper

Job summary

Jeni's Splendid Ice Creams in Columbus, Ohio, is seeking a Full Time Team Leader to oversee shifts, coach the shop team, and ensure smooth daily operations. You will lead instructions, manage inventory, and handle deposits with a focus on world-class service and reliable coverage.

You will report to the Shopkeeper or Shopkeeper Apprentice and enjoy competitive pay with tips, full-time hours, PTO, a 401(k) match, a sabbatical after three years, volunteer time, and employee discounts, all while

Qualifications

Full-time presence with night and weekend availability.
Passion for customer service and exemplary role model.
Energetic, positive, and skillful communicator.
Strong work ethic, great judgment, and good heart.
Calm under pressure and handles adversity with grace.
Master of daily operations and delegation.
Committed to the well-being of their shop team, their community, and the environment around them.

Responsibilities

Full Time Team Leaders are full-time employees responsible for leading shifts and performing limited executive functions, including inventory management and handling deposits.
They act as coaches and role models for the shop team and are experts in all on-the-line operations and service functions.
They work variable shifts, including opening, closing, and weekend shifts, with reliable attendance.