Full-Time Ice Cream Shop Team Leader & Coach

Jenis Splendid Ice Creams LLC.; Atlanta (GA); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

Competitive pay + tips

Full-time hours

PTO & holidays

401k match

Sabbatical after 3 years

Volunteer day

Employee discount

Career development

Job summary

Jeni's Splendid Ice Creams is hiring a Full Time Team Leader to join our Atlanta team. This role leads shifts, coaches the shop team, and ensures daily operations run smoothly while delivering world-class customer service.

We offer competitive hourly pay with tips, full-time hours, paid time off, 401k match after 3 months, a sabbatical after 3 years, and volunteer days. Join a company committed to community, diversity, and growth.

Qualifications

• Must be able to work variable shifts, including opening/closing and weekends.
• Reliable and predictable attendance.
• Experience in customer service and leadership is preferred.

Responsibilities

• Lead shifts and manage daily shop operations.
• Coach and role model for the shop team and ambassadors.
• Handle inventory management and deposits.
• Communicate with leadership and train ambassadors to ensure smooth shifts.
• Deliver world-class customer service consistently.

Skills

Availability nights/weekends

Customer service

Leadership

Communication

Work ethic

Operations

Team leadership

Job description

Jeni's Splendid Ice Creams is hiring a Full Time Team Leader to join our Atlanta team. This role leads shifts, coaches the shop team, and ensures daily operations run smoothly while delivering world-class customer service.

We offer competitive hourly pay with tips, full-time hours, paid time off, 401k match after 3 months, a sabbatical after 3 years, and volunteer days. Join a company committed to community, diversity, and growth.