Team Lead for the Richland Store

Goodwill Brand; Johnstown (Cambria County); Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

Goodwill Brand is seeking a Team Lead to support Store Manager and Assistant Manager in daily store operations and achieving budget goals. You will help open/close the store, handle daily bank deposits, and ensure the register has adequate change while addressing customer and donor needs.

The ideal candidate has prior customer service experience and a supervisory background or completion of the Team Lead Trainee program, along with ability to obtain required state/federal clearances.

Qualifications

• High School Diploma or GED preferred.
• Experience in customer service and one year of supervisory experience or six months as a Team Lead Trainee.
• Must be able to obtain required background checks (Act 151, PA Criminal History, FBI fingerprints).

Responsabilités

• Assist Store Manager and Assistant Manager with day-to-day store operations and performance.
• Open/close the store and manage daily bank deposits.
• Keep register stocked with adequate change and address customer/donor needs or complaints.

Connaissances

Leadership

Teamwork

Communication

Flexible Schedule

Formation

High School Diploma or GED

Description du poste

To assist the Store Manager and Assistant Manager with the day-to-day store operations and store performance in meeting or exceeding budget while operating in compliance with company standards, policies, and procedures. Responsible for opening/closing the store, daily bank deposits, keeping register stocked with the adequate change, addressing customer/donor needs/complaints.

Education: High School Diploma or GED preferred

Experience: Experience working in the Customer Service Industry and one year of supervisor experience or 6 months as a Goodwill Team Lead Trainee.

Clearances: Must be able to obtain acceptable results for required background checks, including Act 151 Pennsylvania Child Abuse History Clearance, Pennsylvania Criminal History Check and Department of Human Services- FBI Fingerprints.

Supervision Received: The Team Lead functions under the direct supervision of the Store Manager.

Supervision Exercised: The Team Lead Supervisor will supervise store employees.

Qualifications

Skills

Required

Leadership

Novice

Preferred

Teamwork

Novice

Communication

Novice

Ability to Work Flexible Schedule

Novice

Behaviors

Required

Dedicated

Devoted to a task or purpose with loyalty or integrity

Preferred

Team Player

Works well as a member of a group

Leader

Inspires teammates to follow them

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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