Full Time Team Lead for the Latrobe Store

Goodwill-of-the-Southern-Alleghenies; Latrobe (Westmoreland County); On-site; USD 13,000 - 19,000; Full time

Job summary

Goodwill-of the Southern Alleghenies in Latrobe, PA is seeking a Full-Time Team Lead for the Latrobe Store to assist the Store Manager with daily operations, drive performance, and ensure customer and donor needs are met. The role requires supervising staff, opening and closing the store, and maintaining secure cash handling.

Required: high school diploma or GED, 1 year in customer service and 6-12 months supervisory experience or as Team Lead Trainee; ability to obtain essential background

Qualifications

• High School Diploma or GED preferred.
• Experience in Customer Service with at least 1 year in a supervisory role.
• Background checks including Act 151 Pennsylvania Child Abuse History Clearance, Pennsylvania Criminal History Check and FBI Fingerprints.
• Supervision received: Store Manager; Supervision exercised: store employees.

Responsibilities

• Assist Store Manager with day-to-day store operations and performance.
• Open/close the store and manage daily deposits and cash handling.
• Address customer/donor needs and resolve complaints.
• Keep register stocked with adequate change and supplies.
• Supervise store employees.

Skills

Leadership

Teamwork

Team Player

Leader

Education

High School Diploma or GED

Job description

Full Time Team Lead for the Latrobe Store

Job Category: RETAIL

Requisition Number: TEAML002132

• Posted : September 14, 2026
• Full-Time
• Rate : $11.86 USD per hour

Locations

Showing 1 location

Latrobe, PA 15650, USA

Description

Job Purpose:

To assist the Store Manager and Assistant Manager with the day-to-day store operations and store performance in meeting or exceeding budget while operating in compliance with company standards, policies, and procedures. Responsible for opening/closing the store, daily bank deposits, keeping register stocked with the adequate change, addressing customer/donor needs/complaints.

Education: High School Diploma or GED preferred

Experience: Experience working in the Customer Service Industry and one year of supervisor experience or 6 months as a Goodwill Team Lead Trainee.

Clearances: Must be able to obtain acceptable results for required background checks, including Act 151 Pennsylvania Child Abuse History Clearance, Pennsylvania Criminal History Check and Department of Human Services- FBI Fingerprints.

Supervision Received: The Team Lead functions under the direct supervision of the Store Manager.

Supervision Exercised: The Team Lead Supervisor will supervise store employees.

Skills

Preferred

Leadership

Novice

Teamwork

Novice

Behaviors

Preferred

Team Player

Works well as a member of a group

Leader

Inspires teammates to follow them

Experience

Required

Experience working in the Customer Service Industry and one year of supervisor experience or 6 months as a Goodwill Team Lead Trainee.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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