Full-Time Senior Retail Guest Experience Leader

Bob's Discount Furniture; Independence (MO); Vor Ort; USD 40.000 - 65.000; Vollzeit

Zusammenfassung

Bob’s Discount Furniture in Independence, MO is seeking a Senior Retail Guest Experience Specialist to guide customers through their shopping journey with honesty, enthusiasm, and expert product knowledge. This full-time, in-store role requires availability on evenings, weekends, and holidays, with a focus on leading showroom activities and delivering a personalized, service-centric experience.

You will mentor peers, drive sales, and uphold The Bob’s Way to ensure consistent satisfaction across

Qualifikationen

• Customer relationship building and needs-based selling.
• Team collaboration and peer leadership.
• Goal setting and self-motivation.
• Sales performance and product presentation.
• Conflict resolution and service recovery.

Aufgaben

• Lead by example on the showroom floor to drive sales.
• Ensure customer satisfaction and a service-centric experience.
• Mentor peers and promote The Bob’s Way.

Kenntnisse

Customer relationship

Needs-based selling

Team leadership

Sales presentation

Conflict resolution

Jobbeschreibung

Bob’s Discount Furniture in Independence, MO is seeking a Senior Retail Guest Experience Specialist to guide customers through their shopping journey with honesty, enthusiasm, and expert product knowledge. This full-time, in-store role requires availability on evenings, weekends, and holidays, with a focus on leading showroom activities and delivering a personalized, service-centric experience.

You will mentor peers, drive sales, and uphold The Bob’s Way to ensure consistent satisfaction across