Full-Time Scheduling Coordinator - On-Call Support

Nova Leap Home Health - Louisville; Louisville (KY); On-site; USD 32,000 - 34,000; Full time

Job summary

Nova Leap Home Health - Louisville is hiring a Scheduling Coordinator to support office operations and scheduling. This full-time role requires 40 hours per week in-office with occasional on-call duties after hours.

You will cover client shifts, triage calls, and independently manage the daily schedule, including creating caregiver and client plans and sharing shift reports. You will also track timesheets and assist with meetings and training.

Qualifications

• Previous caregiver scheduling experience required.
• Strong scheduling and organizational skills.
• Excellent verbal and written communication abilities.

Responsibilities

• Cover client shifts in the field if unable to fill with a caregiver.
• Answer and triage phone calls.
• Independently manage the daily schedule, including filling open shifts and sharing open shift reports.
• Monitor and minimize overtime when possible.
• Communicate with clients about care timelines and caregiver assignments after approvals.
• Manage clocking and timesheets daily and provide on-call support during evenings and weekends.
• Provide administrative support, including preparing documents for staff meetings and training.
• Update weekly whiteboards and handle caregiver availability.
• Ensure compliance with company policies.
• Perform on-call duties as per rotation.

Skills

Scheduling experience

Caregiver scheduling experience

Organizational skills

Excellent communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Nova Leap Home Health - Louisville is hiring a Scheduling Coordinator to support office operations and scheduling. This full-time role requires 40 hours per week in-office with occasional on-call duties after hours.

You will cover client shifts, triage calls, and independently manage the daily schedule, including creating caregiver and client plans and sharing shift reports. You will also track timesheets and assist with meetings and training.