Caregiver Scheduling & On-Call Coordinator

Silver-Spring Home Healthcare Services Inc; Silver Spring (MD); On-site; USD 42,000 - 58,000; Full time

Job summary

Silver-Spring Home Healthcare Services Inc is seeking a Scheduling / Office Support role to manage caregiver assignments, schedule clients, and maintain accurate records.

The position involves handling high-volume calls, on-call coverage, and recruiting support for HR, with emphasis on reliability and organization. You will coordinate schedules, ensure coverage, and contribute to smooth office operations in a home healthcare setting.

Responsibilities

• Schedule and maintain client's ongoing staffing requirements
• Responsible for scheduling caregivers for all open cases, call-outs, vacation coverage, etc.
• Create, update and distribute monthly Client schedules to all caregivers.
• Ensure client's schedules are covered, at all times, and accurately documented in HR/Scheduling system.
• Build honest, sustainable relationships with clients, caregivers and office staff.
• Ability to manage a high volume of incoming calls, while placing several outgoing calls to staff open client shifts, on a timely basis.

Job description

Silver-Spring Home Healthcare Services Inc is seeking a Scheduling / Office Support role to manage caregiver assignments, schedule clients, and maintain accurate records.

The position involves handling high-volume calls, on-call coverage, and recruiting support for HR, with emphasis on reliability and organization. You will coordinate schedules, ensure coverage, and contribute to smooth office operations in a home healthcare setting.