Full-Time Restaurant Ops Leader - Guest Experience

IHOP; Georgetown (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Job summary

IHOP is seeking a dedicated General Manager in Texas to lead daily operations, uphold brand standards, and drive guest satisfaction. This full-time role emphasizes floor management, guest engagement, and achievement of financial and regulatory objectives.

You will recruit, train, and retain team members, coach hourly staff, ensure SOP adherence, manage inventory and procurement, and oversee equipment, sanitation, and promotions.

Qualifications

• 2+ years of relevant experience.
• Valid driver's license.
• High school diploma or equivalent.
• Ability to speak and read English.
• Basic math skills.

Responsibilities

• Manage restaurant floor and guest contact while meeting SOP and operations plan.
• Recruit, training, and retention of employees; ongoing coaching and performance documentation.
• Ensure food meets SOP specifications, proper temperatures, and standard ticket times.
• Oversee inventory levels, ordering, and minimize shortages.
• Maintain equipment, building, and premises compliance with regulations; sanitation and safety.
• Coordinate national/local promotions and complete required reports and paperwork.

Job description

IHOP is seeking a dedicated General Manager in Texas to lead daily operations, uphold brand standards, and drive guest satisfaction. This full-time role emphasizes floor management, guest engagement, and achievement of financial and regulatory objectives.

You will recruit, train, and retain team members, coach hourly staff, ensure SOP adherence, manage inventory and procurement, and oversee equipment, sanitation, and promotions.