Full-Time Pre-Litigation Case Manager

Washington Injury Law; Seattle (WA); Remote; USD 60,000 - 85,000; Full time

Job summary

Washington Injury Law seeks a Pre-Litigation Case Manager to independently manage a caseload of 50–60 active cases through the pre-litigation phase. This fully remote role owns the client relationship end-to-end, including communication, medical treatment coordination, and lien resolution through demand.

You’ll be the main point of contact for clients, coordinate with medical providers and insurers, and prepare demand letters.

Qualifications

• Bachelor’s degree required.
• Experience managing a high-volume caseload.
• Experience with Filevine or similar CM software.
• Working knowledge of medical terminology.
• Excellent written and verbal communication.
• Bilingual English/Spanish preferred.

Responsibilities

• Manage 50–60 active cases in pre-litigation.
• Serve as main point of contact for clients.
• Coordinate with medical providers and insurers.
• Prepare demand letters within 30 days of complete docs.
• Identify and negotiate medical liens ahead of settlement.
• Maintain accurate case files across Filevine, Outlook, and Case Status.

Skills

Organizational skills

Independent remote work

Communication

High-volume caseload management

Medical terminology

Bilingual English/Spanish

Education

Bachelor's degree

Tools

Filevine

Outlook

Case Status

Job description

Washington-based personal injury law firm seeking a Pre-Litigation Case Manager to independently manage a caseload of 50–60 active cases through the pre-litigation phase. Fully remote. You'll own the client relationship end-to-end — communication, medical treatment coordination, and lien resolution — through demand.

What You’ll Do:

• Manage 50–60 active cases, keeping progress on timeline
• Serve as main point of contact for clients (regular check-ins during treatment and case updates)
• Coordinate with medical providers and insurers to keep treatment on track
• Prepare demand letters within 30 days of receiving complete documentation
• Identify and negotiate medical liens ahead of settlement
• Maintain accurate case files across systems (Filevine, Outlook, Case Status)

What We're Looking For:

• Strong organizational skills, comfortable with a high-volume caseload
• Case management software experience (Filevine a plus)
• Working knowledge of medical terminology
• Excellent written and verbal communication
• Bilingual English/Spanish preferred
• Self-motivated and able to work independently, remotely
• Minimum Bachelor's degree

Growth Path:

Strong performers are eligible for promotion to Senior Case Manager.