Pre-Litigation Case Manager - Personal Injury Law Firm

Rippling, Inc.; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401k with company match

Job summary

Rippling, Inc. is seeking a Pre-Litigation Case Manager to oversee personal injury cases from intake through the pre-litigation phase. You will be the main client contact, gather information, and support attorneys with strategy development.

Responsibilities include managing documents, coordinating with insurers, and facilitating early settlements. Strong negotiation, organization, and communication skills are essential for success.

Qualifications

• Previous experience as a Case Manager or similar role in personal injury law.
• Knowledge of personal injury law, case management processes, and pre-litigation procedures.
• Strong negotiation and communication skills.
• Detail-oriented with excellent organizational and time management abilities.

Responsibilities

• Serve as the primary contact for clients during the pre-litigation phase.
• Communicate case updates and gather information from clients.
• Conduct detailed reviews of personal injury cases to assess liability and damages.
• Collaborate with attorneys to develop case strategies and action plans.
• Organize and manage case documentation, including medical records and police reports.
• Communicate with insurance companies and opposing parties to negotiate settlements.
• Coordinate exchange of information between all parties involved.
• Review and organize medical records and bills related to injuries.
• Advocate for clients to protect their rights during pre-litigation.
• Assist in settlement negotiations and present demand packages.
• Track case progression and provide regular updates to attorneys.

Skills

Case management

Negotiation

Communication

Organizational skills

Attention to detail

Job description

Pre-Litigation Case Manager - Personal Injury Law Firm

Job Summary

The Pre-Litigation Case Manager is a key role responsible for managing personal injury cases from the initial client intake through the pre-litigation phase. This position involves working closely with clients, legal teams, and external parties to ensure efficient case progression and client satisfaction.

Responsibilities

• Client Communication:
• Serve as the primary point of contact for clients during the pre-litigation phase
• Communicate regularly with clients to provide case updates, gather information and address inquiries.
• Case Evaluation:
• Conduct detailed reviews of personal injury cases to assess liability, damages, and potential legal strategies.
• Work closely with attorneys to develop case strategies and action plans
• Document Management:
• Organize and manage case documentation, including medical records, police reports, and other relevant evidence.
• Ensure all required documents are obtained and properly maintained.
• Insurance Communication:
• Communicate with insurance companies, opposing parties, and other involved entities to negotiate settlements and resolve pre-litigation matters.
• Coordinate the exchange of information between parties involved in the case.
• Medical Records Coordination:
• Request, review, and organize medical records and bills related to clients' injuries.
• Collaborate with medical providers to obtain necessary documentation.
• Client Advocacy:
• Advocate on behalf of clients to ensure their rights and interests are protected during the pre-litigation process.
• Work towards fair and timely resolutions for clients.
• Settlement Negotiations:
• Engage in settlement negotiations with insurance adjusters to achieve favorable outcomes for clients.
• Present comprehensive demand packages supported by relevant documentation.
• Case Progression Tracking:
• Utilize case management systems to track and document case progression.
• Provide regular updates to attorneys and other stakeholders on case status.

Qualifications

• Previous experience as a Case Manager or similar role in personal injury law.
• Knowledge of personal injury law, case management processes, and pre-litigation procedures.
• Strong negotiation and communication skills.
• Detail-oriented with excellent organizational and time management abilities.

What We Offer

• 401k benefits that include a company match and are eligible for immediate enrollment