Patient Coordinator

Ivy Rehab Network; Cranford (NJ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Full benefits from start

Generous PTO

Paid holidays

Bonus incentives

Job summary

Ivy Rehab Network in Cranford, NJ, is seeking a Patient Coordinator to support clinical operations and patient experience. You will greet patients, check them in, schedule visits, answer calls, and help maintain smooth daily workflow.

This full-time role requires healthcare admin experience, MS Office proficiency, and a service mindset. Join a patient-centered team with growth opportunities, generous benefits, and a collaborative culture.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency with Excel, Word and Outlook.
• Strong time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greet and check-in patients, providing friendly, efficient service.
• Schedule appointments and manage the clinic calendar.
• Answer incoming phone calls and route inquiries appropriately.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and process new patient information.
• Support the clinic to maintain optimal performance and patient flow.

Skills

Admin experience

MS Office proficiency

Time management

Multi-tasking

Self-motivation

Adaptability

Learning mindset

Patient care focus

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Position Summary

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

State of Location

New Jersey

Join Ivy Rehab’s dedicated team where you’re not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services.

Job Description

Patient Coordinator - Full-time

Cranford, NJ

Ivy Rehab for Kids, part of the Ivy Rehab Network

Why Choose Ivy?

• Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
• Innovative Resources & Mentorship:Access to abundant resources, robust mentorship, and career advice for unparalleled success.
• Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
• Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
• Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
• Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
• Empowering Values: Live by values that prioritize teamwork, growth, and serving others.

Position Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

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