Full-Time Medical Front Desk: Patient Concierge & Scheduler

Central Dermatology Center, PA; Raleigh (NC); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability insurance

401K/Profit Sharing

Job summary

Central Dermatology Center is seeking a friendly and professional Front Desk team member for our Pittsboro, NC offices. The ideal candidate will provide excellent patient service in a fast-paced dermatology setting, with prior medical office experience preferred and HIPAA-compliant handling of patient information.

Responsibilities include greeting patients, scheduling appointments, handling calls, collecting payments, and maintaining accurate records.

Qualifications

• Two+ years of work experience in a medical or professional office setting.
• High school diploma required, college coursework preferred.
• Experience with medical terminology is helpful.

Responsibilities

• Greet patients and visitors professionally.
• Schedule and coordinate patient appointments.
• Answer calls and take messages with accurate details.
• Enter patient demographics and verify insurance information.
• Collect copays and deductibles as applicable.
• Follow opening/closing procedures and maintain confidentiality per HIPAA.

Skills

Medical office exp

Customer service

Organization

Multitasking

HIPAA knowledge

Education

High school diploma

Two-year college preferred

Tools

Word processing

EHR systems

Practice management software

Job description

Central Dermatology Center is seeking a friendly and professional Front Desk team member for our Pittsboro, NC offices. The ideal candidate will provide excellent patient service in a fast-paced dermatology setting, with prior medical office experience preferred and HIPAA-compliant handling of patient information.

Responsibilities include greeting patients, scheduling appointments, handling calls, collecting payments, and maintaining accurate records.