Medical Front Desk Specialist: Scheduling & Patient Care

Central Dermatology Center, PA; Chapel Hill (NC); On-site; USD 21,000 - 25,000; Full time

Job summary

Central Dermatology Center, PA seeks a friendly Front Desk professional for our Chapel Hill location. You will greet patients, schedule appointments, answer calls, and collect insurance information in a fast-paced dermatology setting.

Two years of medical office experience are required. Medical terminology knowledge and experience with EHR systems are highly valued; training in Chapel Hill will precede work at other NC offices.

Qualifications

• Minimum of two-years work experience in Medical or Equivalent professional office environment required.
• Retail experience does NOT qualify as professional office experience.
• Prior experience in a Medical, Dental or other healthcare practice is highly preferred.
• Must be organized, detail-oriented and able to work well in a fast-paced environment.
• Must be able to successfully handle multiple tasks/responsibilities simultaneously.
• Word processing and computer experience is required.
• Experience with Medical Practice Management and EHR systems is strongly preferred.
• Medical terminology helpful.

Responsibilities

• Greet all patients and visitors with a caring yet professional demeanor.
• Schedules and coordinates patient appointments as needed.
• Answers incoming calls, taking messages, routing calls, and taking thorough and detailed messages as needed.
• Obtain and enter patient demographics; update information as required to maintain accuracy for billing.
• Obtain and verify insurance information.
• Collect copays, coinsurance and deductibles when applicable.
• Follow opening and closing procedures according to office procedures.
• Maintain strictest confidentiality; adhering to all HIPAA guidelines/regulations.

Skills

Medical office experience

EHR experience

Organized

Multitasking

Education

High school diploma

Two years college or higher

Tools

Practice management software

EHR systems

Job description

Central Dermatology Center, PA seeks a friendly Front Desk professional for our Chapel Hill location. You will greet patients, schedule appointments, answer calls, and collect insurance information in a fast-paced dermatology setting.

Two years of medical office experience are required. Medical terminology knowledge and experience with EHR systems are highly valued; training in Chapel Hill will precede work at other NC offices.