Spa Front Desk Specialist | Patient Care & Scheduling

Central Dermatology Center, PA; Chapel Hill (NC); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health, Dental, Vision

Paid time off

401k retirement plan

Job summary

Central Dermatology Center, PA in Chapel Hill, NC, is seeking a Front Desk Medical Receptionist to manage daily front office operations and support a positive patient experience. This role includes answering calls, greeting patients, entering demographics in the EMR, processing payments, and coordinating appointments.

The position requires strong customer service, attention to detail, and the ability to work in a fast-paced medical office environment.

Qualifications

• Provide excellent customer service to patients.
• Familiar with EMR systems and/or ability to train effectively on EMR systems.
• Maintain confidentiality of all providers, staff, and patient information.
• Meticulous attention to detail, maintaining excellent organization.
• Excellent verbal and written communication skills.
• Ability to work as a team member.
• Ability to work under pressure and react effectively in all situations.

Responsibilities

• Greet and check-in patients in a pleasant and professional manner.
• Answer telephone calls promptly; triage and direct to appropriate departments.
• Enter demographic information into EMR and scan forms to charts.
• Process and collect fees for services and product purchases.
• Schedule follow-up or recall appointments and manage front desk duties.
• Provide information about services and products and assist with color-match consultations.

Skills

Customer service

EMR familiarity

Communication skills

Organizational skills

Teamwork

Education

High school diploma

Tools

Nextech EMR

Job description

Central Dermatology Center, PA in Chapel Hill, NC, is seeking a Front Desk Medical Receptionist to manage daily front office operations and support a positive patient experience. This role includes answering calls, greeting patients, entering demographics in the EMR, processing payments, and coordinating appointments.

The position requires strong customer service, attention to detail, and the ability to work in a fast-paced medical office environment.