Full-Time Library Assistant — Customer Service & Kids Programs

Alamance County Government; Mebane (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

Alamance County Public Library is seeking a full-time library associate to support customer-focused service across library branches. The role involves staffing service desks, assisting with technology, planning and delivering children's programs, and maintaining collections.

The ideal candidate engages with schools and community groups and enhances patron experiences. The position requires flexibility in scheduling, strong communication, and a willingness to learn library technology to serve

Qualifications

• Some college required.
• Experience working with children in a formal setting required.
• Proficiency in written and verbal communication required.
• One year of customer service experience required.
• Flexibility in scheduling required.
• Proficiency with Microsoft Windows and Office applications; ability to learn library technology.

Responsibilities

• Staff regular public service desks at service points.
• Troubleshoot minor technology issues and inform management of issues.
• Plan, facilitate and run programs for children.
• Track and report relevant statistics.
• Maintain library appearance and shelf condition.
• Assist with maintenance of library collections.
• Develop relationships with local schools and community groups.
• Engage the public during community programs.

Skills

Customer service

Written and verbal communication

Flexibility

Learn library technology

Community engagement

Education

Some college

Experience with children in formal setting

Tools

Microsoft Office

Library technology platforms (ILS)

Job description

Alamance County Public Library is seeking a full-time library associate to support customer-focused service across library branches. The role involves staffing service desks, assisting with technology, planning and delivering children's programs, and maintaining collections.

The ideal candidate engages with schools and community groups and enhances patron experiences. The position requires flexibility in scheduling, strong communication, and a willingness to learn library technology to serve