Part-Time Library Associate I: Frontline Service & Programs

Pender County Government; Hampstead (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Pender County Government is seeking a part-time Library Associate I to deliver essential library services, including customer service, materials processing, and program support. The role may serve Technical Services, Youth Services, or Teen & Adult Services, with duties varying by department and a commitment to excellent patron service.

Position is part-time permanent, 24 hours per week, with a start date of October 26th, contingent on background checks.

Qualifications

• High school diploma or GED required; an associate or bachelor’s degree preferred.
• Previous library or customer service experience preferred.
• Strong organizational and communication skills with focus on customer service.
• Proficiency with computers, library software (ILS), and office equipment.
• Ability to work collaboratively in a team and adapt to various library tasks.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Provide front-line customer service at the circulation desk: check materials in/out and assist with policies and accounts.
• Provide reference and readers’ advisory services to patrons of all ages.
• Assist patrons with locating materials, using the catalog, and accessing online resources.
• Shelve materials and maintain well-organized collections.
• Process materials for circulation: labeling, covering, and shelving prep.
• Prepare displays and promotional materials for programs and events.
• Register patrons for programs and manage meeting room requests.
• Maintain records: overdue items, holds, and statistics; data entry.

Skills

Customer service

Organizational skills

Communication skills

Computer proficiency

Education

High school diploma or GED

Associate degree preferred

Bachelor’s degree preferred

Tools

Library software (ILS)

Job description

Pender County Government is seeking a part-time Library Associate I to deliver essential library services, including customer service, materials processing, and program support. The role may serve Technical Services, Youth Services, or Teen & Adult Services, with duties varying by department and a commitment to excellent patron service.

Position is part-time permanent, 24 hours per week, with a start date of October 26th, contingent on background checks.