Part-Time Library Programs & Customer Service Assistant

City of Greensboro, NC; Greensboro (NC); On-site; USD 21,000 - 30,000; Part time

Job summary

The City of Greensboro’s Public Library system is seeking a part-time Library Assistant to deliver excellent customer service, assist with reference and circulation, and help patrons access information and resources across eight branches.

Responsibilities include shelving, helping with programs, and ensuring a welcoming environment; eligibility includes a high school diploma or equivalent with strong in-person service experience.

Qualifications

• High School Diploma or GED required or equivalently 10 years of face-to-face customer service experience in library or retail.
• Experience with Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Experience using cash registers, copiers, scanners and printers.

Responsibilities

• Provide excellent customer service and reference assistance.
• Handle circulation and readers advisory tasks.
• Shelve and straighten library materials; assist with programming and services.

Skills

Face-to-face customer service

Cash handling

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Cash register

Copiers

Scanners

Printers

Library ILS (Wise/Horizon/Evergreen/SirsiDynix)

Job description

The City of Greensboro’s Public Library system is seeking a part-time Library Assistant to deliver excellent customer service, assist with reference and circulation, and help patrons access information and resources across eight branches.

Responsibilities include shelving, helping with programs, and ensuring a welcoming environment; eligibility includes a high school diploma or equivalent with strong in-person service experience.