Full time front desk/receptionist at a Functional Medicine Clinic

INTEGRATIVE MEDICAL ASSOCIATES OF R; Illinois; On-site; USD 32,000 - 45,000; Full time

Job summary

INTEGRATIVE MEDICAL ASSOCIATES OF R is seeking a friendly Front Desk/Receptionist to support our medical office. You will assist patients, manage registrations, and route calls to the appropriate team member with professional, courteous service.

This role emphasizes organization, reliable communication, and teamwork as you handle appointment scheduling, patient check-in/out, and coordination with providers to ensure a smooth patient experience.

Qualifications

• Strong written and verbal communication skills are essential.
• Experience in healthcare or clinical settings is a plus.
• Organized with the ability to manage multiple tasks.

Responsibilities

• Answer incoming calls and route to team members.
• Check in patients and collect demographics.
• Schedule and coordinate patient appointments.
• Process check-out tasks and relay provider recommendations.

Skills

Front desk

Reception

Customer service

Scheduling

Education

High school diploma

Associate’s degree preferred

Tools

Microsoft Word

Outlook

PowerPoint

Job description

Job Description

Job Description

Job Summary

We are seeking a motivated and outgoing Front Desk/Receptionist to join our team. In this role, you will provide support to our office employees, ensuring they have all the information and resources they need to perform their best. The ideal candidate is highly organized with excellent written and verbal communication skills with a friendly demeanor, naturally kind and professional. Willing to take initiative and help outside typical responsibilities when necessary. A team player who takes direction from leadership and has compassion for others. Flexible. Eager to team up with cutting-edge medical professionals to assist patients in getting to the root causes of chronic degenerative disease.

Responsibilities

• Answer incoming phone calls and route them to the appropriate team member
• Check in patients, gather demographics, give appropriate paperwork for patient to fill out
• Schedule appointments
• Check out patients, copy lab results, schedule follow-up, and send supplemental recommendations from providers

Qualifications

• High school diploma/GED required, Associate’s degree or administrative training is preferred
• Previous experience in health care or in a similar position would be a plus
• Familiarity with standard office equipment such as printers and fax machines
• Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint
• Highly organized with excellent time management skills and the ability to prioritize projects