Medical Front Desk Coordinator

Alaska Massage Clinic; Anchorage (AK); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Employee discount

On-the-job training

Paid time off

Referral program

Tuition reimbursement

Job summary

Alaska Massage Clinic in Anchorage, AK seeks a friendly Medical Receptionist to join our busy medical massage and chiropractic clinic. This full-time role focuses on greeting patients, managing the front desk, and ensuring a welcoming, efficient experience from check-in to check-out.

The ideal candidate has healthcare admin experience, familiarity with EMR systems like Chirotouch, and strong communication skills. Join us to support a caring team and deliver exceptional patient service daily.

Qualifications

• Prior experience as a Medical Receptionist or in a healthcare administrative role.
• Working knowledge of medical terminology and front office procedures.
• Familiarity with EMR systems such as Chirotouch.
• Strong interpersonal and communication skills, both verbal and written.

Responsibilities

• Greet patients and visitors in a warm, professional manner.
• Handle check-in/check-out procedures and ensure a smooth front desk experience.
• Answer phone calls, manage inquiries, and schedule appointments.
• Verify insurance details and collect co-pays or payments.
• Maintain accurate patient records and update EMR systems.
• Uphold HIPAA regulations and maintain patient confidentiality.
• Perform administrative duties such as filing, faxing, scanning, and managing referrals.
• Assist medical staff as needed and contribute to daily office efficiency.

Skills

Front desk operations

HIPAA compliance

EMR familiarity

Phone & scheduling

Job description

We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our busy Medical Massage & Chiropractic clinic! This full-time role focuses primarily on ensuring every patient feels welcome, valued, and cared for the moment they walk through the door. The ideal candidate will have an outgoing personality, excellent multitasking skills, and a strong sense of professionalism.

Key Responsibilities:

• Greet patients and visitors in a warm, professional manner
• Handle check-in/check-out procedures and ensure a smooth front desk experience
• Answer phone calls, manage inquiries, and schedule appointments
• Verify insurance details and collect co-pays or payments
• Maintain accurate patient records and update electronic medical records (EMR) systems
• Uphold HIPAA regulations and maintain strict patient confidentiality
• Perform administrative duties such as filing, faxing, scanning, and managing referrals
• Assist medical staff as needed and contribute to daily office efficiency

Qualifications:

• Prior experience as a Medical Receptionist or in a similar healthcare administrative role required
• Working knowledge of medical terminology and front office procedures
• Familiarity with EMR systems such as Chirotouch
• Strong interpersonal and communication skills (both verbal and written)
• Excellent attention to detail, organization, and time management skills
• Ability to multitask in a fast-paced environment
• Proficient with phone systems and general office equipment
• Understanding of HIPAA guidelines and patient privacy laws

Join our team and help us provide exceptional care by creating a welcoming and efficient front desk experience.

Benefits:

• Employee discount
• On-the-job training
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement