Medical Receptionist/Administrative Assistant

WOW Remote Teams; United States; Remote; USD 32,000 - 48,000; Full time

Benefits offered by this job

100% remote work

Growth opportunities

Job summary

A healthcare organization is seeking a Medical Receptionist / Administrative Assistant to support patient communication and clinic operations in a remote setting. The ideal candidate will have advanced English proficiency, strong communication skills, and a proactive mindset. You will handle patient inquiries, maintain electronic health records, and perform backend administrative tasks. This full-time position offers a meaningful role in a supportive healthcare environment.

Qualifications

• Excellent communicator with strong English proficiency.
• Ability to handle inbound and outbound patient phone communications.
• Experience in administrative or receptionist roles.
• Highly organized with multitasking ability.
• Demonstrates empathy and professional demeanor with patients.
• Proactive problem-solver who can work independently.
• Familiarity with electronic health records (EHR) is preferred.

Responsibilities

• Handle patient phone communications professionally.
• Guide patients through intake processes.
• Update and maintain electronic health records accurately.
• Update and maintain electronic health records accurately.
• Coordinate with healthcare providers on patient matters.
• Perform backend administrative tasks to support clinic operations.
• Ensure inquiries are resolved promptly and with confidentiality.
• Maintain patient privacy and professionalism.

Skills

Advanced English proficiency

Clear communication skills

Strong organizational abilities

Multitasking abilities

High level of empathy

Proactive mindset

Education

Previous experience in healthcare or medical administrative roles preferred

Familiarity with Electronic Health Record (EHR) systems

Tools

EHR systems

Job description

Medical Receptionist / Administrative Assistant

Our client is looking for a Medical Receptionist / Administrative Assistant to support daily operations and patient communication for their naturopathic healthcare clinic. The organization operates in the integrative healthcare space and has strengthened its digital systems and patient experience in recent years to deliver more personalized, accessible care.

This is a full-time remote opportunity for a highly organized and empathetic professional who thrives in patient-facing roles. The ideal candidate is an excellent communicator with strong English proficiency, a clear speaking voice suitable for phone-based work, and a proactive mindset. They value individuals who can anticipate needs, solve problems independently, and maintain a warm, patient-centered approach in every interaction.

Responsibilities

• Handle inbound and outbound patient phone communications professionally and empathetically
• Guide patients through intake processes and follow-up communications
• Collect and organize required documentation and patient information
• Update and maintain electronic health records accurately and efficiently
• Coordinate and communicate with healthcare providers regarding patient matters
• Perform backend administrative tasks to support clinic operations
• Ensure patient inquiries are resolved promptly and thoroughly
• Maintain confidentiality and professionalism in all interactions

Requirements

• Advanced English proficiency, both written and spoken
• Clear communication skills for phone interactions
• Experience in administrative or receptionist roles
• Strong organizational and multitasking abilities
• High level of empathy and professionalism
• Proactive attitude and solution-oriented mindset

Qualifications

• Previous experience in healthcare or medical administrative roles preferred
• Familiarity with Electronic Health Record (EHR) systems
• Experience managing patient communications and documentation
• Ability to handle sensitive information with discretion
• Strong attention to detail
• Full-time position
• 100% remote work environment
• Opportunity to grow within a healthcare-focused organization
• Meaningful role supporting patient care and provider coordination