Full-Time Front Desk & Guest Services Specialist

Workforce Opportunity Services; Houston (TX); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Competitive benefits package (medical,

dental, vision, paid time off and more

Job summary

Workforce Opportunity Services in Houston, TX seeks a motivated front desk associate to greet guests, handle check-in/out and reservations, answer phones, and coordinate guest requests, ensuring smooth daily operations.

You will process payments, maintain accurate records in the property system, and collaborate with teams to resolve guest issues while delivering excellent customer service. This full-time, on-site role offers a competitive benefits package.

Qualifications

• Authorized to work in the United States
• 1+ years of front desk, hotel or customer service experience
• Strong communication and problem-solving skills
• Comfortable with computers and Microsoft Office
• Cash handling experience a plus
• High school diploma or equivalent

Responsibilities

• Greet guests and handle check-in, check-out and reservations
• Answer phones and coordinate guest requests
• Process payments and keep accurate records in the property system
• Resolve guest issues professionally and hand off to the right team

Skills

Front desk experience

Customer service

Communication skills

Microsoft Office

Cash handling

Education

High School Diploma or Equivalent

Job description

Workforce Opportunity Services in Houston, TX seeks a motivated front desk associate to greet guests, handle check-in/out and reservations, answer phones, and coordinate guest requests, ensuring smooth daily operations.

You will process payments, maintain accurate records in the property system, and collaborate with teams to resolve guest issues while delivering excellent customer service. This full-time, on-site role offers a competitive benefits package.