Full-Time Emergency Dispatch Specialist

Global Medical Response; Medley (FL); Presencial; USD 20.000 - 28.000; Jornada completa

Descripción de la vacante

Global Medical Response (GMR) is hiring a full-time Dispatcher in Medley, FL to respond to emergency and non-emergency call requests for ambulance and transportation services. You will assign, route and schedule transportation, while communicating clearly to ensure quality support for providers, facilities, and members.

Responsibilities include monitoring calls, documenting communications, and coordinating trip data.

Formación

• Customer service experience preferred.
• Strong communication and time-management skills required.

Responsabilidades

• Monitor and respond to calls and emails using established systems to deliver excellent customer support to providers, facilities and member representatives.
• Schedule, assign, review and route transportation requests.
• Document communications clearly following protocols and processes.
• Communicate trip data including confirmations and routing times.
• Collaborate professionally with allied health and public safety personnel and coworkers.
• Demonstrate organization, multitasking and time management skills.

Conocimientos

Customer service

Communication

Educación

High school diploma or GED

Descripción del empleo

Global Medical Response (GMR) is hiring a full-time Dispatcher in Medley, FL to respond to emergency and non-emergency call requests for ambulance and transportation services. You will assign, route and schedule transportation, while communicating clearly to ensure quality support for providers, facilities, and members.

Responsibilities include monitoring calls, documenting communications, and coordinating trip data.