Emergency Dispatcher - Full-Time, $17+/hr DOE

Global Medical Response; Pompano Beach (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

Global Medical Response is hiring a Dispatcher in Florida to handle emergency and non-emergency transport requests. You will assign and route transportation, maintain clear communication, and ensure quality support for providers and facilities.

The role requires a high school diploma or GED with some dispatch or customer service experience. Expect an on-site, full-time position with competitive benefits and opportunities to grow within the GMR family.

Qualifications

• High school diploma or equivalent (GED).
• Some work experience, preferably in dispatch or routing calls in customer service.

Responsibilities

• Monitor and respond to calls and emails using established systems to deliver excellent customer support.
• Schedule, assign, review and route transportation requests.
• Document communications following protocols and escalate issues as needed.
• Communicate trip data including confirmations, routing time, issues and performance.
• Collaborate professionally with allied health, public safety personnel and coworkers.
• Demonstrate organization, multitasking and time management.

Skills

Customer service

Communication skills

Multitasking

Education

High school diploma or GED

Job description

Global Medical Response is hiring a Dispatcher in Florida to handle emergency and non-emergency transport requests. You will assign and route transportation, maintain clear communication, and ensure quality support for providers and facilities.

The role requires a high school diploma or GED with some dispatch or customer service experience. Expect an on-site, full-time position with competitive benefits and opportunities to grow within the GMR family.