Emergency Dispatch Associate — Full-Time, Immediate Start

Global Medical Response; Florida; On-site; USD 20,000 - 28,000; Full time

Job summary

Global Medical Response is hiring Dispatchers in Florida to respond to emergency and non-emergency calls for ambulance and transportation services. This full-time role routes transportation requests and ensures clear communications to providers and facilities.

Responsibilities include monitoring calls and emails, scheduling and routing, documenting communications, and collaborating with health and public safety teams.

Qualifications

• High school diploma or GED required.
• Some work experience, preferably in dispatch or routing calls in customer service.

Responsibilities

• Dispatchers monitor and respond to calls and emails using established call handling time.
• Schedule, assign, review and route transportation requests.
• Clearly document communications following protocols and identify issues as needed.
• Communicate trip data including confirmations, routing time, issues and performance.
• Collaborate with allied health and public safety personnel and coworkers.
• Demonstrate organization, multitasking and time management skills.

Skills

Customer service

Communication

Time management

Multitasking

Education

High school diploma

GED

Job description

Global Medical Response is hiring Dispatchers in Florida to respond to emergency and non-emergency calls for ambulance and transportation services. This full-time role routes transportation requests and ensures clear communications to providers and facilities.

Responsibilities include monitoring calls and emails, scheduling and routing, documenting communications, and collaborating with health and public safety teams.