Full-Time Dental Front Desk Specialist — Patient-First Care

Heartland Dental; Harrisburg (Dauphin County); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Benefits

Job summary

Heartland Dental is seeking a Dental Receptionist for a full-time role in Harrisburg. The position runs Monday to Wednesday 7:30am–5:00pm, Thursday 7:30am–3:00pm, and Friday 7:30am–1:00pm, with a salary range of $20-$25/hr based on experience, plus benefits.

The Dental Receptionist will greet patients, manage front office tasks, and use Dentrix for scheduling and records. A fast-paced, patient-centric environment awaits with opportunities to contribute to a growing team.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI data safeguards required.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Communication

Customer service

Organizational skills

Education

HIPAA training

Tools

Dentrix

Job description

Heartland Dental is seeking a Dental Receptionist for a full-time role in Harrisburg. The position runs Monday to Wednesday 7:30am–5:00pm, Thursday 7:30am–3:00pm, and Friday 7:30am–1:00pm, with a salary range of $20-$25/hr based on experience, plus benefits.

The Dental Receptionist will greet patients, manage front office tasks, and use Dentrix for scheduling and records. A fast-paced, patient-centric environment awaits with opportunities to contribute to a growing team.