Dental Front Desk Specialist | Full-Time with PTO & Growth

Heartland Dental; Covington (GA); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Six paid holidays

PTO

Retirement plan

On-demand Daily Pay

Job summary

Heartland Dental’s Dental Care at Town Center is seeking an experienced front desk receptionist to join a patient‑centered team. You’ll manage phones, scheduling, insurance and AR processes, while delivering a warm welcome to every patient.

Utilizing Dentrix, you’ll coordinate appointments across multiple providers, post payments, review treatment plan options, and help implement Heartland Dental systems to optimize office performance. A stable, full‑time schedule awaits.

Qualifications

• Dental front office experience required.
• AR management experience preferred.
• Dentrix knowledge helpful.
• Strong communication and organizational skills.

Responsibilities

• Greet and assist patients as they enter the office.
• Handle front office duties: phones, mail, email, and correspondence with patients and insurers.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims; verify benefits.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems to improve office efficiency.

Skills

Front desk experience

AR management

Attention to detail

Communication

Team oriented

Patient experience

Tools

Dentrix

Job description

Heartland Dental’s Dental Care at Town Center is seeking an experienced front desk receptionist to join a patient‑centered team. You’ll manage phones, scheduling, insurance and AR processes, while delivering a warm welcome to every patient.

Utilizing Dentrix, you’ll coordinate appointments across multiple providers, post payments, review treatment plan options, and help implement Heartland Dental systems to optimize office performance. A stable, full‑time schedule awaits.