Full-Time Customer Experience Specialist (Loans & Payments)

LoanMax Title Loans; Mission (KS); In loco; USD 21.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

6 paid holidays

Paid vacation

On-the-job training

Full-time schedule

Career growth opportunities

Benefits after 91 days

Descrizione del lavoro

LoanMax Title Loans seeks a Customer Service Representative to join our Lansing, KS store. In this in-store role, you will assist potential borrowers, manage loans and payments, and communicate with customers about loan products and terms.

The successful candidate will have excellent communication skills, be detail-oriented, and able to work full-time with a Monday–Friday schedule and rotating Saturdays. We offer competitive pay, paid holidays, paid vacation, and benefits after a probationary

Competenze

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.
• High school diploma or equivalent required.
• Previous customer service experience preferred but not required.
• Computer and data entry experience preferred but not required.

Mansioni

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Conoscenze

Excellent communication skills

Positive attitude

Detail-oriented

Strong work ethic

Formazione

High School Diploma or equivalent

Strumenti

Data entry

Descrizione del lavoro

LoanMax Title Loans seeks a Customer Service Representative to join our Lansing, KS store. In this in-store role, you will assist potential borrowers, manage loans and payments, and communicate with customers about loan products and terms.

The successful candidate will have excellent communication skills, be detail-oriented, and able to work full-time with a Monday–Friday schedule and rotating Saturdays. We offer competitive pay, paid holidays, paid vacation, and benefits after a probationary