Customer Experience Specialist - Loans & Growth

LoanMax Title Loans; Parkville (MO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time, stable work schedule

Career growth opportunities

Medical, dental, vision, and other []

Job summary

LoanMax Title Loans is seeking a Customer Service Representative for its Lansing, KS location. This in-store role focuses on assisting potential borrowers, evaluating vehicles, managing loans and payments, and maintaining regular communication with customers to ensure accuracy and compliance.

The position offers full-time hours with a stable schedule, competitive pay, paid holidays and vacation, and on-the-job training. Candidates should have a high school diploma and strong communication skills.

Qualifications

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Communication skills

Positive attitude

Detail-oriented

Team player

Education

High school diploma or equivalent

Job description

LoanMax Title Loans is seeking a Customer Service Representative for its Lansing, KS location. This in-store role focuses on assisting potential borrowers, evaluating vehicles, managing loans and payments, and maintaining regular communication with customers to ensure accuracy and compliance.

The position offers full-time hours with a stable schedule, competitive pay, paid holidays and vacation, and on-the-job training. Candidates should have a high school diploma and strong communication skills.