In-Store Client Care Specialist — Loans & Payments (Full-Time)

LoanMax Title Loans; Gladstone (MO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time, stable work schedule

Career growth opportunities

Medical, dental, vision, and other(91)

Job summary

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and current customers with loan questions, evaluate vehicles, manage loans and payments, and maintain regular communication regarding accounts. This role requires courtesy calls and compliance with company policies to deliver honest, respectful service.

This is a full-time in-store position with rotating Saturday hours, offering competitive pay and benefits, and opportunities for growth

Qualifications

• Excellent communication skills with customers.
• Positive attitude and strong work ethic.
• Detail-oriented and organized work style.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Excellent communication

Positive attitude

Detail-oriented

Strong work ethic

Education

High school diploma or equivalent

Job description

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and current customers with loan questions, evaluate vehicles, manage loans and payments, and maintain regular communication regarding accounts. This role requires courtesy calls and compliance with company policies to deliver honest, respectful service.

This is a full-time in-store position with rotating Saturday hours, offering competitive pay and benefits, and opportunities for growth