Full-Time Customer Care Specialist - Loans & Accounts

LoanMax Title Loans; Leawood (KS); Presencial; USD 21.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

6 paid holidays

Paid vacation

On-the-job training

Full-time, stable schedule

Career growth opportunities

Benefits beginning on day 91

Descripción de la vacante

LoanMax Title Loans is seeking a Customer Service Representative to assist borrowers and customers with questions about loan products, evaluate vehicles, manage loans and payments, and keep customers informed about their accounts. This role is central to delivering honest, respectful service to every client.

We value dependable team players who communicate clearly, stay organized, and comply with company policies and applicable laws while providing a positive customer experience.

Formación

• Must have full-time availability as listed.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.

Responsabilidades

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Conocimientos

Excellent communication skills

Positive attitude

Detail-oriented

Strong work ethic

Educación

High school diploma or equivalent

Descripción del empleo

LoanMax Title Loans is seeking a Customer Service Representative to assist borrowers and customers with questions about loan products, evaluate vehicles, manage loans and payments, and keep customers informed about their accounts. This role is central to delivering honest, respectful service to every client.

We value dependable team players who communicate clearly, stay organized, and comply with company policies and applicable laws while providing a positive customer experience.