Full-Time Customer Care & Loan Support Specialist

LoanMax Title Loans; Parkville (MO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time, stable work schedule

Career growth opportunities

Medical, dental, vision, and other vol

Job summary

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and current customers with loan products, vehicle evaluations, and account management. You will communicate clearly, maintain accurate records, and keep customers informed about payments and statuses.

The role emphasizes friendly, honest service, adherence to policies, and in-store, full-time scheduling with daytime hours. Training is provided, and opportunities for growth exist within the company.

Qualifications

• High school diploma or equivalent required.
• Excellent communication skills.
• Detail-oriented and organized.
• Customer service experience preferred but not required.
• Computer and data entry experience preferred but not required.

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Customer service

Communication

Data entry

Problem solving

Education

High school diploma

Tools

Data entry software

Job description

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and current customers with loan products, vehicle evaluations, and account management. You will communicate clearly, maintain accurate records, and keep customers informed about payments and statuses.

The role emphasizes friendly, honest service, adherence to policies, and in-store, full-time scheduling with daytime hours. Training is provided, and opportunities for growth exist within the company.