Full-Time Collections Specialist & Negotiation Pro

MCI; Savannah (GA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health benefits

Incentives & Rewards

Paid training

Casual dress code

Job summary

MCI in Savannah, GA is seeking a full-time Collections Representative to resolve open accounts with customers. The role involves utilizing negotiation strategies and maintaining trustful relationships to achieve recovery goals.

Responsibilities include making outbound calls, understanding customer situations, and adhering to policies. Applicants must have a high school diploma and excellent communication skills. Paid training and a collaborative work environment are part of the benefits offered.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills required.
• Basic knowledge of Microsoft Office Suite is essential.
• Customer-service oriented, with strong interpersonal skills.

Responsibilities

• Utilize recovery strategies to locate customers for account resolution.
• Negotiate payment terms while maintaining professionalism.
• Respond effectively to challenges during collection calls.
• Meet monthly goals and attend training sessions.

Skills

Organizational skills

Communication skills

Negotiation skills

Customer service orientation

Problem-solving skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI in Savannah, GA is seeking a full-time Collections Representative to resolve open accounts with customers. The role involves utilizing negotiation strategies and maintaining trustful relationships to achieve recovery goals.

Responsibilities include making outbound calls, understanding customer situations, and adhering to policies. Applicants must have a high school diploma and excellent communication skills. Paid training and a collaborative work environment are part of the benefits offered.