Debt Recovery Specialist: Outreach & Negotiation

MCI Careers; Midway (GA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth

Paid Training

Incentives & Rewards

Job summary

MCI Careers is looking for a skilled Debt Recovery Agent to work in Midway, Georgia. The role involves contacting customers with overdue accounts, negotiating payment arrangements, and maintaining accurate records.

Candidates should possess strong communication skills, organizational abilities, and a high school diploma. MCI offers a dynamic work environment with various incentives, health benefits, and ample opportunities for career growth. Join us in making a difference in customers' financial decisions!

Qualifications

• Must be 18 years or older.
• Excellent organizational, written, and verbal communication skills.
• Typing speed of 20+ WPM required.
• Highly reliable with strong attendance and punctuality.
• Ability to multi-task and stay focused in a fast-paced environment.

Responsibilities

• Contact customers with overdue accounts and discuss payment options.
• Negotiate repayment plans to bring accounts current.
• Educate customers on payment options and account status.
• Accurately document all customer interactions in the system.

Skills

Organizational skills

Verbal communication

Problem-solving

Negotiation skills

Customer service orientation

Typing speed

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows OS

Job description

MCI Careers is looking for a skilled Debt Recovery Agent to work in Midway, Georgia. The role involves contacting customers with overdue accounts, negotiating payment arrangements, and maintaining accurate records.

Candidates should possess strong communication skills, organizational abilities, and a high school diploma. MCI offers a dynamic work environment with various incentives, health benefits, and ample opportunities for career growth. Join us in making a difference in customers' financial decisions!