Full-Time Client & Data Coordinator (6am-2pm PST)

AllMed Medical Management; Portland (OR); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Full-time

Competitive pay

Start ASAP

Job summary

AllMed is seeking a motivated Client Coordinator to handle inquiries from clients, physicians, nurses, and their representatives. The role involves data preparation, entry, tracking, documentation, and filing with a strong focus on quality customer service and regulatory compliance.

Responsibilities include database entry, daily QA coordination, and clerical tasks while maintaining confidentiality and timely responses.

Qualifications

• High school diploma or equivalent required.
• Minimum one year clerical experience; or equivalent combination of education and experience preferred.
• Experience in a medical office or insurance industry preferred.
• Must be a qualified typist with a minimum of 40 WPM.
• Ability to follow instructions and respond to management's directions accurately.

Responsibilities

• Handle inquiries from clients and representatives regarding questions or status of reports.
• Enter client or claimant information into databases and retrieve information as needed.
• Maintain daily contact with QA regarding workflow and status.
• File and archive open and closed cases; verify client information is current.
• Work independently and with the team to ensure timely quality results.
• Direct calls to other departments as needed and perform clerical duties (typing, emailing, filing).
• Assist in resolution of customer complaints and quality assurance issues.

Skills

Communication skills

Independent worker

Time management

Attention to detail

Discretion and confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

Excel

Internet

Job description

AllMed is seeking a motivated Client Coordinator to handle inquiries from clients, physicians, nurses, and their representatives. The role involves data preparation, entry, tracking, documentation, and filing with a strong focus on quality customer service and regulatory compliance.

Responsibilities include database entry, daily QA coordination, and clerical tasks while maintaining confidentiality and timely responses.