Full-Time Bilingual Paint & Sales Associate

Jobtome; Easton (MA); On-site; USD 22,000 - 31,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to assist wholesale and retail customers, answer product questions, and recommend solutions. The role emphasizes high-quality customer service, sales achievement, and safe handling of products at a store within a 5 mile radius of the specified location.

The position requires English and Spanish communication, 18+ years of age, a valid driver’s license, and the ability to lift up to 70 lbs. Evening/weekend shifts may be required.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must read, write, comprehend, and communicate in English.
• Must read, write, comprehend, and communicate in Spanish.
• Valid, unrestricted Driver's License.
• Able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Willing to work evenings and weekends.
• Internal Sherwin-Williams employee: must have at least a 'meets expectations' rating.
• Internal Sherwin-Williams employee: must complete HR Cloud eLearning courses.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in accordance with policies.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Maintain precise work orders and formulas.
• Pull products from sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks and assist in deliveries as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products and discuss options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Bilingual English/Spanish

Communication

Cash handling

Driver's license

Education

High School diploma or GED

Job description

Sherwin-Williams is seeking a Customer Service Specialist to assist wholesale and retail customers, answer product questions, and recommend solutions. The role emphasizes high-quality customer service, sales achievement, and safe handling of products at a store within a 5 mile radius of the specified location.

The position requires English and Spanish communication, 18+ years of age, a valid driver’s license, and the ability to lift up to 70 lbs. Evening/weekend shifts may be required.