Full-Time Automotive BDC Specialist – Set Appointments & Nurture Leads

Miami Lakes Am & Cj; Florida; On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life, and Disb

Paid vacation

Retirement plan

Employee discounts on vehicles and服务

Salary plus commission and bonuses

Job summary

Wayne Akers Ford is hiring a full-time BDC Representative in Florida. You will join a dynamic Business Development team to engage customers, set appointments, and nurture leads using CRM software.

This onsite role requires strong phone communication and a proactive, customer-focused approach. The position offers a comprehensive benefits package, competitive compensation with salary, commission, monthly bonuses, and weekend incentives.

Qualifications

• 1 year minimum experience in BDC/Sales
• Authorized to work in the United States
• Pass background check and pre-employment drug screen
• Onsite 40-hour work week with Saturday availability

Responsibilities

• Deliver outstanding customer service with a friendly and professional attitude
• Manage multiple tasks efficiently in a fast-paced environment
• Persuasively connect with customers to set appointments and build lasting relationships
• Utilize CRM software to track and nurture leads
• Exhibit strong computer and phone communication skills
• Collaborate closely with the sales and service teams
• Bring experience in automotive sales, service, or call center environments

Skills

Customer service

Phone communication

Call center experience

Team collaboration

Tools

CRM software

Job description

Wayne Akers Ford is hiring a full-time BDC Representative in Florida. You will join a dynamic Business Development team to engage customers, set appointments, and nurture leads using CRM software.

This onsite role requires strong phone communication and a proactive, customer-focused approach. The position offers a comprehensive benefits package, competitive compensation with salary, commission, monthly bonuses, and weekend incentives.